Shipping & Returns

Shipping: Ships from Sydney to your doorstep. Orders are shipped within 1 business day and standard shipping times apply. Free shipping in Australia for orders over $20.

RECYCLING: To help do our bit for the environment, we often use recycled boxes and filling when packing and recycle larger drums of 15L and above. Please be mindful of that when your order arrives - so don’t be surprised if you find a wine box turn up at your door! 😊

DAMAGED ITEMS: Occasionally items may be damaged in transit. To give ourselves the best chance of understanding how the damage occurred and give ourselves the best chance of claiming back from the freight agents, we ask that you take photos (including inside if practical) and email us. In the case of Australia Post, they may ask that the goods be returned to a Post Office, in which case, please place the parcel in a larger bag or box as practical. In working together, we’re better able to replace any damaged items quickly.

Returns: For information on returning an item that isn't damaged, please refer to terms & conditions